What are the delivery charges?

In Stanlee India, Rs 50 charge for delivery per item is applied if the order value is less than Rs 500. While orders of Rs 500 or above are delivered free.

Why does the delivery date not correspond to the delivery timeline of A-B business days?

It is possible that our courier partners have a holiday between the day you placed your order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners do not work on Sundays and this is factored into the delivery dates.

What is the estimated delivery time?

We generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays.

Are there any hidden costs on items sold on Stanlee India?

There are NO hidden charges when you make a purchase on Stanlee India. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay. Delivery charges are not hidden charges and are charged (if at all) extra.

Why does the estimated delivery time vary for each seller?

You have probably noticed varying estimated delivery times for sellers of the product you are interested in. Delivery times are influenced by product availability, your shipping destination and the courier partner's time-to-deliver in your location. Please enter your default pin code on the product page (you don't have to enter it every single time) to know more accurate delivery times on the product page itself.

Items do not/can not ship to my area. Why?

Please enter your pin code on the product page (you don't have to enter it every single time) to know whether the product can be delivered to your location. If you haven't provided your pin code until the checkout stage, the pin code in your shipping address will be used to check for serviceability.

Why is the CoD option not offered in my location?

Availability of CoD depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery.

Our courier partners have limits on the cash amount payable on delivery depending on the destination and your order value might have exceeded this limit. Please enter your pin code on the product page to check if CoD is available in your location.

I need to return an item, how do I arrange for a pick-up?

Returns are easy. Contact Us to initiate a return. You will receive a call explaining the process, once you have initiated a return.

Does Stanlee India deliver internationally?

As of now, Stanlee India doesn't deliver items internationally.

However, You will be able to make your purchases on our site from anywhere in the world with credit/debit cards issued in India and 21 other countries.