Shipping Policy


SHIPPING POLICY

At Stanlee (India) Enterprises Private Limited, we are committed to providing a smooth, secure, and hassle-free shopping experience. We strive to ensure that every order is processed efficiently and delivered safely to your doorstep.

We partner with trusted logistics providers across India to deliver our products in a timely and secure manner. We recommend that you read this Shipping Policy carefully before placing an order.

If you have any questions regarding shipping or delivery, please contact our Customer Support team.

Customer Support
Phone: +91 89293 94607
Email: support@stanleeindia.com

Domestic Shipping

We currently deliver products across India only.

Free Shipping is available on all eligible orders unless otherwise specified during checkout.

At present, we do not offer international shipping.

Order Processing & Delivery

Once your order is successfully placed and payment is confirmed, it enters our order processing system.

Each product undergoes order verification, quality inspection, and secure packaging before dispatch.

Orders are generally dispatched within 2–4 working days, depending on product availability.

Estimated delivery time is 7–10 working days from the date of order confirmation, depending on the delivery location.

Delivery timelines may vary for remote areas, public holidays, weather conditions, natural disasters, government restrictions, or other circumstances beyond our control.

While we make every effort to deliver your order within the estimated timeframe, Stanlee (India) Enterprises Private Limited shall not be held liable for delays caused by courier partners or events beyond our reasonable control.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment.

Any promotional free shipping offers will be clearly mentioned on the Website.

Taxes

All prices displayed on our Website are inclusive of applicable GST as per Indian regulations.

No additional taxes or duties will be charged for deliveries within India unless specifically mentioned during checkout.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email and/or SMS containing your tracking number and courier partner details.

You can use the tracking number to monitor your shipment until delivery.

Delivery Guidelines

Please ensure that someone is available at the delivery address to receive the package.

Upon receiving your order, kindly inspect the package carefully before accepting delivery.

If the outer packaging appears damaged, tampered with, or opened, we recommend taking clear photographs or an unboxing video and notifying our customer support immediately.

Any shipping-related issues should be reported within 48 hours of delivery along with relevant photographs/videos and your order details.

Failed Delivery Attempts

If delivery cannot be completed due to incorrect address details, customer unavailability, or refusal to accept the package, the courier partner may attempt re-delivery based on their service policy.

Additional shipping charges, if any, arising due to incorrect delivery information provided by the customer may be borne by the customer.

Order Cancellation

Orders may be cancelled only before they are dispatched.

Once an order has been shipped, it cannot be cancelled.

To request a cancellation, please contact our Customer Support as soon as possible.

Phone: +91 89293 94607
Email: support@stanleeindia.com

Shipping Restrictions

We currently ship only within India.

Certain locations may not be serviceable due to courier partner limitations. In such cases, we will notify you promptly and initiate a full refund if payment has already been received.

Important Information

  • Delivery timelines are estimates and may vary depending on location and unforeseen circumstances.
  • Product availability may affect dispatch timelines.
  • Stanlee (India) Enterprises Private Limited reserves the right to update this Shipping Policy at any time without prior notice.
  • By placing an order on our Website, you acknowledge that you have read and accepted this Shipping Policy.